AGB
This Privacy Policy describes how Von Alder ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.
Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the site.
Information You Provide to Us
When you make a purchase or attempt to make a purchase, we collect certain information from you, including:
- Name
- Billing address
- Shipping address
- Payment information (credit/debit card details are processed securely by third-party payment providers)
- Email address
- Phone number
How We Use Your Personal Information
We use the personal information we collect to:
- Process and fulfill your orders
- Communicate with you
- Screen orders for potential risk or fraud
- Provide customer support
- Improve and optimize our website
- Send marketing or promotional communications (when permitted)
Sharing Your Personal Information
We share your personal information with third parties to help us use your personal information as described above.
For example, we use Shopify to power our online store. We also use payment gateways, analytics tools, and marketing platforms to operate our business.
We may also share your personal information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
Behavioral Advertising
We use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by using the following services:
- Google Ads
- Facebook / Meta Ads
- TikTok Ads
Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we collect about you
- Request correction or deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at support@vonalder.com
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet is 100% secure.
Cookies
Our website uses cookies to improve your browsing experience, analyze site traffic, and support marketing efforts. You can control cookies through your browser settings.
Third-Party Services
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Children’s Information
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: support@vonalder.com